Best Online Appliance Stores of 2020

Household appliances are the most important attribute in every apartment and house. But, unfortunately, this is not a cheap pleasure at all. Not only do you have to spend your time going to the store and making choices, you also need to bother with delivery. That is why it is much easier to order equipment from an online store. But here's the bad luck: there is a huge risk of being deceived, without a product, or getting something completely different from what you ordered. Especially for this, the editors of the site "mytop.techinfus.com/en/" have compiled a rating of the most popular and reliable Internet retailers.

What to look for?

• On the terms of delivery. Some stores like to hide extra cash to lure in as many customers as possible. After placing an order, new amounts are sent out that need to be paid for the purchase, or they are informed about this already when the goods are delivered.
• Feedback from other customers is of course very important. It is possible that angry comments are written even because of a couple of minor drawbacks, it is still recommended to read them, as they will help to draw an objective conclusion about the retailer.
• List of the offered goods. Nothing pleases the eye more than a huge assortment of equipment, but here you need to be more careful: read all the characteristics, choose the best.

Let's take a look at the best online stores.

Top 10 Best Online Home Appliance Stores in 2020

El Dorado

The largest Russian retail company. Customers are waiting for constant promotions, frequent disposal of electrical goods at a very low cost, and interesting offers.

Characteristic:

Service department: yes.

Delivery: yes (from 290 rubles).

Unpacking capability: yes.

Contact center number: 8-800-250-25-25

Exchange and return period: 30 days.

Average price for household appliances: 9,000 rubles.

• good service;
• lack of "lags" at the site;
• many shares;
• accessible interface (no complications);
• prompt issue;
• fast registration;
• correct operation of the site;
• sometimes they deliver for free;

• lack of sales consultants;
• you need to be as careful as possible when placing and receiving an order;
• can register an item that is not in stock.

Eldorado made the following phrase as their slogan: "People are comfortable." Indeed, it is convenient for buyers to use the services of this site, since there is a large assortment, a lot of hot offers. In addition, the pickup points themselves (in the case of self-pickup) are located in many cities of Russia in a part of the city convenient for most residents.

Citylink

The store cooperates with many world and famous brands. More than 70,000 items of various equipment, electrical appliances, and other goods were offered to buyers.

Characteristic:

Service department: yes.

Delivery: yes (from 300 rubles).

Unpacking: available, but without the presence of a courier.

Contact center number: (831) 215-18-88

Exchange and return period: 45 days.

Average price for household appliances: 8000 rubles.

• operational processing;
• polite staff;
• extended period for exchange / return in comparison with other retailers;
• a wide range of;
• clear interface;
• acceptable cost;
• deliver quickly.

• too few pick-up points;
• it is difficult to find order details on the website;
• there are some quality of service issues under warranty.

The store provides customers with round-the-clock support, 7 days a week. A huge list of services is also offered: installation, assembly of computers, protection, selection of consumables. It turns out that the buyer in the kit receives a quality product, good service, professional installation, customization and, as a result, a good mood.

I take it!

Joint marketplace of Sberbank and Yandex. This, first of all, speaks about the safety and quality of the service. The store interface itself is designed to simplify shopping for customers as much as possible, so purchases are made quickly, without other problems.

Characteristic:

There is no information on the site about the services of the technical service.

Delivery: yes (from 249 rubles).

"Beru.Ru" does not inform about the possibility of checking the purchased goods in the presence of a courier.

Contact center number: 8 495 414-30-00

Exchange and return period: 7 days.

Average price for household appliances: 6,000 rubles.

• clear interface;
• low cost for some categories;
• the site does not hang;
• payment upon receipt / upon registration;
• free delivery (sometimes);
• fast processing;
• lack of prepayment.

• terrible service that delivers purchases on the site;
• an additional payment is possible for lifting equipment to the floor;
• it is impossible to receive an order from Saturday to Sunday;
• the deadline for transferring the order is not always respected;
• technical support takes a long time to respond to messages.

Another convenient feature is that the buyer can take advantage of the “thank you” bonuses from Sberbank, however, as elsewhere, you will have to transfer at least 1 ruble.

M Video

The largest retail chain with a high volume of sales of household appliances and electronics. Price, service does not differ from online and regular store.

Characteristic:

Availability of service: yes (you will have to pay extra for the service).

Delivery: yes (from 290 rubles).

Unpacking capability: yes.

Contact center number: 8 (495) 777-777-5

Exchange and return period: 7 days.

Average price for household appliances: 10,000 rubles.

• bonuses with which purchases become much more profitable than in ordinary stores;
• payment upon receipt;
• order processing speed;
• clear, lightweight interface;
• convenient application;
• polite, highly qualified staff;
• frequent promotions;
• manager response speed;
• can deliver for free, quickly (day to day);
• varied assortment.

• there is no warning about bonuses burning;
• you cannot combine a promotional code with bonuses, other promotions;
• sometimes the site may slow down.

In addition to a well-organized shopping service and advising customers, the retailer offers the services of specialists who will quickly help you get a loan, as well as get approval from partner banks.

DNS

All consultants are responsible for their work and are always ready to help at any time. Customers are pleased that the purchase can be picked up in the store, even on the day of ordering.

Characteristic:

The site does not say that the courier can install the equipment (you may have to pay extra for such a service).

Delivery: yes (from 490 rubles).

Unpacking capability: yes.

Contact center number: 8 (831) 288 88 01

Exchange and return period: 15 days.

Average price for household appliances: 5000 rubles.

• convenience of self-pickup;
• compliance of goods with description;
• order form on the site;
• assortment of electronics;
• polite employees;
• competent online consultants.

• managers sometimes take a long time to answer;
• slow processing;
• the delivery service always reschedules the date (they rarely bring it on the date agreed with the client).

Unfortunately, when receiving your order at the pickup point, you need to be more careful and careful. Managers can sometimes confuse the purchases of different buyers, give out the goods of another person, and returning it will already be problematic. Despite this, the store is very popular among customers due to the quality of the products sold and their cost.

HOLODILNIK.RU

A domestic store specializing only in the sale of kitchen goods. Buyers note the full value for money. The retailer is trying to improve the conditions and quality of work every year.

Characteristic:

Nothing is said about installation after delivery, even as an additional service. You will have to find out directly when placing an order.

Delivery: yes (from 300 rubles).

Possibility of unpacking: yes (important: only in the presence of a trucking worker).

Contact center number: 8 (800) 200-01-04

Exchange and return period: 14 days.

Average price for household appliances: 5000 rubles.

• a promotional code is issued when registering on the service;
• quick return of goods;
• polite manager;
• affordable cost;
• granting loans;
• discount cards;
• delivered on the same day without time delays;
• frequent discounts;
• convenient location of pick-up points;
• meticulous attention to customers.

• too long time interval for delivery (you have to sit at home all day waiting for the courier);
• movers are in too much of a hurry, so there is no way to fully inspect the purchase.

The project "Refrigerator.ru" is aimed, for the most part, at retail, however, legal entities can purchase the desired products in bulk. Loans are also issued to regular customers if necessary.

TECHPORT

All products offered by "Techport" are certified and have all the necessary documents. The hypermarket cooperates with trusted services that always deliver everything on time.

Characteristic:

The retailer offers the services of its partner as a service for the installation of equipment. You will have to pay extra for the departure and installation.

Delivery: yes (from 300 rubles).

Possibility of unpacking: yes (the transfer of goods should be carried out only after inspection in the presence of the forwarder).

Contact center number: 8 (495) 228-66-69

Exchange and return term: not mentioned. It is worth relying on the legislation of the Russian Federation.

Average price for household appliances: 4000 rubles.

• deliver without delay;
• insurance service;
• low cost;
• efficient work of the staff;
• notify that the person forgot to pick up the order;
• quality of goods, services;
• bonuses with which you can pay for purchases;
• respectful attitude towards customers;
• warn in advance if something changes in the delivery time.

• few shares;
• more pick-up points are needed.

Flexible payment system, huge assortment: this is what attracts customers. Employees are ready to help with the choice at any time.

Corporation "Center"

The store makes it easier for customers to buy: quick consultation without unnecessary water, delivery without delays, issuing an installment plan without contacting the bank (experts at any point of the Corporation Center will help you choose favorable, convenient conditions for the client).

Characteristic:

The installation of equipment is provided, however, it is calculated taking into account all the characteristics of the selected model.

Delivery: yes (calculated individually for each order).

Unpacking capability: not specified.

Contact center number: 8-800-100-3000

Exchange and return period: 30 days.

Average price for household appliances: 4000 rubles.

• consultants will always help, prompt;
• installment plan without the participation of banking organizations;
• there is always the right product;
• speed of ordering;
• the competence of employees.

• long delivery times;
• rare stocks;
• bonus system;
• additional installation fee taking into account all the characteristics of the purchase (expensive).

The motto of the company is "Everything is as for our own"Employees treat customers with care, advise only the best products based on the needs of consumers, talk about all the pros and cons of the proposed purchase.

OLDI

OLDI is renowned for its modern, comfortable stores, and has partnerships with many major pick-up points across the country, so shoppers can easily pick up their purchase without any problems. In addition, the courier service always delivers everything to the client's door and does not leave purchases at the entrance.

Characteristic:

Technical service is not included in the company's services.

Delivery: yes (cost depends on the order).

Unpacking capability: yes.

Contact center number: 8 - 495 - 22 - 11 - 111

Exchange and return period: 14 days.

Average price for household appliances: 7000 rubles.

• order processing speed;
• delivery quality;
• the product always matches the description;
• polite staff;
• convenience of self-pickup;
• original technique;
• after a purchase on the site, employees quickly call back to confirm the order;
• efficiency;
• lightning fast bug fixes.

• order history is not displayed in your personal account;
• can send an incomplete complete set of the order;
• the right product is not always available.

The company has its own warranty departments, which can be contacted for a warranty case. It is also very convenient that loans can be issued even on the store's website: you don't need to go anywhere, waste time.

Goods.ru

The service is constantly improving. Here you can find over a thousand items of household appliances offered by the largest stores.

Characteristic:

No technical service provided.

Delivery: yes (cost not specified).

Unpacking capability: yes.

Contact center number: 8 (800) 550-80-08

Exchange and return period: 7 days.

Average price for household appliances: 6,000 rubles.

• an abundance of profitable shares;
• welcome points (500);
• low prices;
• cashback;
• payment upon receipt is possible;
• number of goods;
• support when ordering;
• free courier deliveries;
• many promotional codes.

• vague delivery times;
• not always the declared technique is on the site;
• support responds for a long time;
• do not inform by SMS;
• bonuses quickly burn out (thereby making them make regular purchases).

The Marketplace has collected only the best online stores that have passed the quality check. Moreover, the Goods expands their quantity every year so that the buyer has even more choice. In addition, there are constant promotions on the platform, so making purchases here is not only convenient, but also profitable.

Conclusion

The rating contains only the best and most popular retailers who have long won the hearts of thousands of customers. Each store tries to simplify the shopping process as much as possible, improve its service so that customers are satisfied and come back again.

In the era of the 21st century, people are used to doing everything using the Internet, because it is simple and saves a lot of time. Indeed it is. But nevertheless, you should be careful online and do not rush to order the product you like right away. Be vigilant!